Previous ed. is titled "Key management ideas : thinking that changed the mangement world", published in 1996.

Includes bibliographical references and index.

1. The new world of management. From the machine age to the information age. F. W. Taylor: Management as science. Henri Fayol: Defining management. Beyond scientific management. The mythology of managerial work. Peter Drucker: The prophet of change. Knowledge management. Decision theory -- 2. The new world of organizations. The rise and fall of the functional organization. Down the functional tunnel. Alfred P. Sloan: Antidotes to functional failure. The life and death of organizations. The new organizational model. General Electric. ABB. Charles Handy: Shaping the future -- 3. The challenge of technology. IT and the new organization. The virtual organization. The E company -- 4. Creating and implementing strategy. The holy grail of strategy. The analytical stranglehold. The Boston Matrix. Making strategy work. Michael Porter: Strategy and competitive advantage. The route from ideas to action. Henry Mintzberg: Strategy as craft. New perspectives on strategy. The balanced scorecard -- 5. New ways of managing people. From personnel to human resources. Tom Peters: Evangelizing people. Empowerment. Practising empowerment. Rosabeth Moss Kanter: Creating empowerment. 360 degree feedback. Managing talent. Managing change. How do people view change? Seven skills to manage change. Richard Pascale: From change to transformation -- 6. Careers and working life. From corporate man to Generation X. Career management. New ways of working. Self-managed development -- 7. The quality revolution. The discovery of quality. W. Edwards Deming and Joseph Juran: The quality gospel. Quality for the masses. Reengineering. Lean production -- 8. Reinventing marketing. Hard selling - the rise of marketing. The quest to becomes market driven. The Four Ps of marketing. Relationship marketing. Brand management. The rise of brands -- 9. Leadership. The rise of the new model leader. Military models. The evolution of leadership. The new leader. Warren Bennis: Doing the right thing. Teamworking -- 10. Learning and development. The rise of the learning business. Chris Argyris: The learning challenge. The learning organization. Seven obstacles to creating learning organization. The changing role of business schools. The emerging business school. Action learning -- 11. Global management. Discovering the world. Key drivers behind globalization. Making the global company work. Fons Trompenaars: Cosmopolitan man. The rise of the global brand. The rise of mass customization. Glossary of management thinkers.

"This book aims to make leading edge ideas more accessible. For quick reference, the Glossary includes an A-Z of key management thinkers with details of their main ideas and publications."--BOOK JACKET.