@book{2378,
	author = {George, Michael L.},
	title = {The lean Six Sigma pocket toolbook :},
	publisher = {McGraw-Hill,},
	year = {2005.},
	address = {New York ;},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/enhancements/fy0627/2005297657-b.html}
}