Hackett, Penny. <br/><br/>
Training practice / 
Penny Hackett. 
 - London :  Chartered Institute of Personnel and Development,  2003. 
 - ix, 153 p. :  ill. ;  25 cm. 
<br/><br/>Bibliography: p. 147. - Includes index. 
<br/><br/><label>ISBN: </label>0852929803