Operations management : an integrated approach /
R. Dan Reid, Nada R. Sanders.
- 4th ed., International student version.
- Hoboken, N.J. : Wiley, c2010.
- xxviii, 631 p. : ill. ; 26 cm.
Previous ed.: Hoboken, N.J.: John Wiley, 2007.
Includes bibliographical references and index.
Basics of operations management -- Strategy and productivity -- Product and process design -- Global supply chain management -- Managing quality -- Quality control and six sigma -- Lean systems -- Forecasting and demand planning -- Capacity and location decisions -- Layout planning -- Job design and work measurement -- Inventory management policies -- Sales and operations planning -- Materials planning -- Operations scheduling -- PERT, CPM and critical chain.