TY - GEN AU - Reid,R.Dan AU - Sanders,Nada R. TI - Operations management: an integrated approach SN - 9780470524589 (pbk.) U1 - 658.5 22 PY - 2010/// CY - Hoboken, N.J. PB - Wiley KW - Production management N1 - Previous ed.: Hoboken, N.J.: John Wiley, 2007; Includes bibliographical references and index; Basics of operations management -- Strategy and productivity -- Product and process design -- Global supply chain management -- Managing quality -- Quality control and six sigma -- Lean systems -- Forecasting and demand planning -- Capacity and location decisions -- Layout planning -- Job design and work measurement -- Inventory management policies -- Sales and operations planning -- Materials planning -- Operations scheduling -- PERT, CPM and critical chain ER -