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  <titleInfo>
    <title>Key management ideas</title>
    <subTitle>thinkers that changed the management world</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Crainer, Stuart.</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
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  <originInfo>
    <place>
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    <place>
      <placeTerm type="text">London</placeTerm>
    </place>
    <publisher>Prentice Hall</publisher>
    <dateIssued>1998</dateIssued>
    <edition>3rd ed.</edition>
    <issuance/>
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  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <extent>xvi, 304 p. ; 24 cm.</extent>
  </physicalDescription>
  <abstract>"This book aims to make leading edge ideas more accessible. For quick reference, the Glossary includes an A-Z of key management thinkers with details of their main ideas and publications."--BOOK JACKET.</abstract>
  <tableOfContents>1. The new world of management. From the machine age to the information age. F. W. Taylor: Management as science. Henri Fayol: Defining management. Beyond scientific management. The mythology of managerial work. Peter Drucker: The prophet of change. Knowledge management. Decision theory -- 2. The new world of organizations. The rise and fall of the functional organization. Down the functional tunnel. Alfred P. Sloan: Antidotes to functional failure. The life and death of organizations. The new organizational model. General Electric. ABB. Charles Handy: Shaping the future -- 3. The challenge of technology. IT and the new organization. The virtual organization. The E company -- 4. Creating and implementing strategy. The holy grail of strategy. The analytical stranglehold. The Boston Matrix. Making strategy work. Michael Porter: Strategy and competitive advantage. The route from ideas to action. Henry Mintzberg: Strategy as craft. New perspectives on strategy. The balanced scorecard -- 5. New ways of managing people. From personnel to human resources. Tom Peters: Evangelizing people. Empowerment. Practising empowerment. Rosabeth Moss Kanter: Creating empowerment. 360 degree feedback. Managing talent. Managing change. How do people view change? Seven skills to manage change. Richard Pascale: From change to transformation -- 6. Careers and working life. From corporate man to Generation X. Career management. New ways of working. Self-managed development -- 7. The quality revolution. The discovery of quality. W. Edwards Deming and Joseph Juran: The quality gospel. Quality for the masses. Reengineering. Lean production -- 8. Reinventing marketing. Hard selling - the rise of marketing. The quest to becomes market driven. The Four Ps of marketing. Relationship marketing. Brand management. The rise of brands -- 9. Leadership. The rise of the new model leader. Military models. The evolution of leadership. The new leader. Warren Bennis: Doing the right thing. Teamworking -- 10. Learning and development. The rise of the learning business. Chris Argyris: The learning challenge. The learning organization. Seven obstacles to creating learning organization. The changing role of business schools. The emerging business school. Action learning -- 11. Global management. Discovering the world. Key drivers behind globalization. Making the global company work. Fons Trompenaars: Cosmopolitan man. The rise of the global brand. The rise of mass customization. Glossary of management thinkers.</tableOfContents>
  <note type="statement of responsibility">Stuart Crainer.</note>
  <note>Previous ed. is titled "Key management ideas : thinking that changed the mangement world", published in 1996.</note>
  <note>Includes bibliographical references and index.</note>
  <subject authority="lcsh">
    <topic>Management</topic>
    <topic>History</topic>
  </subject>
  <classification authority="lcc">HD30.5 .C72 1998</classification>
  <classification authority="ddc" edition="21">658</classification>
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  <identifier type="isbn">027364114X</identifier>
  <identifier type="isbn">0273638084 (pbk.)</identifier>
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