Your search returned 2 results.

1.
5 star service : how to deliver exceptional customer service / Michael Heppell.

by Heppell, Michael [author.].

Edition: Second edition.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Harlow, United Kingdom ; New York : Pearson Education, 2010Other title: Five star service.Availability: Items available for loan: Dorset College - Main LibraryCall number: 658.8/12 (1).

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2.
Services marketing : people, technology, strategy / Jochen Wirtz, Christopher Lovelock.

by Lovelock, Christopher H [author.] | Wirtz, Jochen [author.].

Edition: Ninth edition.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Jersey : World Scientific, [2022]Availability: Items available for reference: Dorset College - Main Library Not for loanCall number: 658.8 1 WIR (1). :

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